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What Employers Need to Know About the Fair Credit Reporting Act

July 31, 2019 by screeningintel Leave a Comment

Background screening for potential new hires is an essential component of the modern recruiting process and hiring process. However, there are critical standards companies must adhere to, including those overseen by the Fair Credit Reporting Act.

Fair Credit Reporting Act

Whenever a consumer report is used in making hiring decisions, employers must stay in compliance with Fair Credit Reporting Act (FCRA) parameters. Whether these searches are conducted in-house or outsourced to a third party employment background screening company or consumer reporting agency, the process must be done legally.

The most common types of employment background checks (also referred to as “consumer reports”) are criminal records checks and credit reports. There are specific steps to follow before conducting this type of background check or taking an “adverse” action as a result of the information gathered through the report.

The Fair Credit Reporting Act includes the following important items:

Disclosure

The applicant must be informed about the background check and that decisions related to their application for employment will be made based upon its results. This permission must be obtained using a stand-alone document, and not as a section on the job application.

Certification

If outsourcing the credit or criminal background checks to a third party, businesses must certify that permission from the applicant was obtained. Notification of compliance must include:

  • The candidate or employee was informed that a check would be conducted.
  • Permission was granted by this party.
  • The employer adhered to all Fair Credit Reporting Act requirements.
  • The information will not be misused or directed in ways that discriminate against the applicant or worker.
  • All state and federal laws will be adhered to in every step of the process.

Before Employers Take Adverse Action

An “adverse action” refers to the rejection of a job application, giving a demotion, denying a promotion, terminating a worker, or any other action that detracts from an individual’s employment status. Before doing so, employers must:

  • Provide the affected party with a notice that includes a copy of the background check report.
  • Provide the document “A Summary of Your Rights Under the Fair Credit Reporting Act.”
  • Providing these documents allows the applicant or worker to review the background check report and let employers know if there are any errors on it.

After An Adverse Action Is Taken

Employers who implement an adverse action following the steps above must also let the individual know this action will be taken. This notice can be given in writing, orally or electronically. An adverse action notice informs the affected parties about their rights and allows them to correct inaccurate information. This notice should include:

  • Name, address, and phone number of the agency that supplied the report.
  • Verification that the agency supplying the report did not recommend any unfavorable action.
  • Notice that the recipient has a right under the Fair Credit Reporting Act to dispute the report findings and receive an additional free report by request within 60 days.

Pre-employment screening and employment background checks are a vital part of successful recruiting and hiring. Employers should be aware of these key elements of the Fair Credit Reporting Act to ensure they conduct these processes in full compliance with the law.

 Disclaimer Statement: All information presented is never intended as legal advice and is for information purposes only.

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Filed Under: employers

The Top 5 Hiring and Recruiting Mistakes Employers Make

May 7, 2019 by screeningintel Leave a Comment

With the economy on fire and increasing numbers of great positions available to job seekers, employers are finding it harder to fill key roles. Connecting with and retaining top talent is more difficult than ever. Recruiting mistakes can be costly, and that’s why it’s so important for businesses to avoid these all too common hiring and recruiting mistakes.

Recruiting Mistakes

The following are five of the most common hiring and recruiting mistakes:

1. A Poorly Written Job Description Post

The vast majority of jobs are found online, in written listings. Rushing the process of writing and making recruiting mistakes can be detrimental to employers. Leaving out key elements reduces the chances of finding the ideal candidate. Employers should ensure the posting strikes the right tone so that it draws in appropriate, high quality individuals. In addition to being complete, it should also be compelling and concise.

2. Insisting On Perfect Instead of Finding Potential

There may very well be a perfect candidate who can hit the ground running in key roles, but in truth this is quite rare. Instead of holding out for the candidate who is ideal in every way, employers should be open to finding individuals with raw talent who can be trained to be an ideal fit for the job.

3. Not Taking Advantage of Video Screening

The hiring and recruiting process can be made much more efficient and effective by using a key technological innovation: video interviews and screening. Asking for a video resume or conducting a pre-interview via video conference can yield valuable insights about a candidate’s personality and communication style.

4. Not Being Aware of Potential Biases

EEOC laws explicitly prevent discrimination against potential new hires on the basis of race, gender, sex, cultural background, religion and many other areas. However, employers should also guard against more nuanced preconceived notions about people, such as the schools they attended and past employers. Think outside the box with each qualified individual and consider where they might be a fit.

5. Not Following Up On References

Believe it or not, some employers don’t take the time to verify the items candidates share on resumes and job applications. With some surveys showing that up to 85 percent of applicants admit to lying on their resumes, skipping this step could lead to costly recruiting mistakes. Partnering with a professional background screening service can assist with assessing criminal background and credit history, as well as help with identifying resume fraud.

With the job market becoming increasingly competitive, employers and recruiters can’t afford to make recruiting mistakes. Companies should take steps to avoid and prevent these five all too common hiring and recruiting mistakes.

Creative thinking can bring a competitive edge in recruiting and hiring efforts. Partnering with an experienced, proven employment screening and background check professional can also help with reducing costly hiring errors. Using a variety of approaches can help employers to connect with the best candidates available and avoid many recruiting mistakes.

Disclaimer Statement: All information presented is never intended as legal advice and is for information purposes only.

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Filed Under: human resources

6 Background Screening Red Flags Employers Should Watch

February 28, 2019 by screeningintel Leave a Comment

For most companies, employees are their most precious and valuable resource. Finding and connecting with the best workers available in the talent pool is an ongoing concern.  Hiring managers should keep an eye out for these 6 background screening red flags to avoid poor hiring decisions and problem employees.

Background Screening Red Flags

Here are some of the most telling background screening red flags to look for when screening potential new hires:

1. Erratic Work History

Gaps and inconsistencies in work history is often a major background screening red flag and should not be taken lightly. Past behavior is usually a predictor of future behavior. As an employer it is important to pay attention to the entries on applicant resumes. Multiple career changes and being fired from one or more jobs may be items of concern.

2. Lack of Eye Contact, Poor Body Language During the Interview

Not engaging or being evasive during the interview can display some background screening red flags and indicate confidence problems or dishonesty. Both issues can make for a problematic employee that drains resources and lowers company morale. Rambling during the interview questions, arriving unprepared, using slang, being too boastful about past accomplishments and having an unkempt appearance are also interview red flags.

3. Gossiping Or Speaking Negatively of Former Employers

Making disparaging remarks about former employers may raise some background screening red flags and is a potential sign that the candidate lacks respect and loyalty to those who have given them opportunities in the past. While in some cases their assessment may be valid, it is unprofessional to “vent” about former bosses or colleagues during the interview or employment screening process.

4. Making Demands

If an applicant attempts to add conditions to their employment right out of the gate, this is a definite background screening red flag. As a new hire, they are subject to the terms set by the employer and should understand that they must prove themselves before additional benefits are added.

5. Giving Clipped Answers and Not Asking Questions

At the other end of the spectrum are employees who give short answers to interview questions and don’t share much of themselves. This could indicate deception. Those who do not have questions during or at the end of the interview are likely not very engaged with the company and may not be ideal choices as staff members. Not asking questions can indicate a lack of ambition or lack of understanding of their potential role in the company.

6. Background Check Problems

Checking into an applicant’s background and avoiding background screening red flags involves verifying resume items, talking with employers and listed references, and conducting a pre-employment background search and other background checks. While some of these items can be addressed in-house, employers should strongly consider using a professional employment screening service to take care of criminal and financial background screening. This will help to ensure this screening is conducted thoroughly and in compliance with state and national laws.

The recruiting, interviewing, screening and onboarding process is crucial to the success of all businesses with employees. Hiring managers should keep an eye out for these six background screening red flags to avoid poor hiring decisions and problem employees down the road.

Source: https://hiring.monster.com/hr/hr-best-practices/small-business/conducting-an-interview/employer-interviewing-skills.aspx

Disclaimer Statement: All information presented is never intended as legal advice and is for information purposes only.

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Filed Under: employers

The Importance of Individualized Assessments and Targeted Screening

January 8, 2019 by screeningintel Leave a Comment

On September 24, the EEOC (U.S. Equal Employment Opportunity Commission) once again affirmed the importance of implementing its guidance related to specially designed individualized assessments and targeted screening processes. This reaffirmation took place when they announced a settlement agreement with furniture retailer Rooms To Go.

Targeted Screening

The agreement between the EEOC and the Rooms To Go company resolved race discrimination allegations that had been brought by an applicant whose employment offer was rescinded based on the company’s employment screening and background check policies.

Employers Must Screen in Compliance with EEOC Laws

The Rooms To Go company was not conducting targeted screening, but had been using blanket exclusions regarding criminal convictions with persons seeking employment including this applicant. The company has since removed questions related to criminal conviction from its employment applications. Rooms To Go is also now postponing criminal history inquiries until a later point in the hiring process.

These measures will help to ensure applicants are considered and selected based on merit and qualifications instead of excluded based upon criminal history. The Rooms To Go corporation has also agreed to provide training for its staff based on the revised criminal background checking procedures. They will also be offering mandatory staff bias training and annual refreshers after receiving the initial training.

These measures reinforce the significance and importance of employers staying in compliance with EEOC laws related to employment screening. Some of the most important components of these laws include:

Individualized Assessments

It’s crucial for employers to conduct individualized assessments based upon nine key factors before final employment decisions are made regarding criminal history data. This can be accomplished by inviting applicants to provide insights related to context and/or submit additional information related to criminal convictions.

A Focused, Targeted Screening Process

It is crucial to use targeted screening to ensure that just job-related criminal convictions are considered. There should be room for leniency when the criminal action is not relevant or a threat to the position being sought.

The rules and guidance offered by the EEOC also discourage companies from creating general catch-all policies related to criminal history and employment screening. For example, stating that a felony conviction on an applicant’s record would automatically exclude them from all jobs.

Employers Should Take an Individualized Approach to Screening

This recent EEOC enforcement action related to targeted screening should serve as a reminder to all businesses of the guidance issued by the EEOC in 2012. This includes the important individualized assessment in the employment screening process. When considering and evaluating criminal history information, it is always best to take a nuanced approach and make decisions that are a fit for each unique situation.

Employers should use targeted screening and take the time to review their own background check procedures and policies to assess their level of compliant employment screening with these important laws. Outsourcing background checks related to employment screening to a professional screening company can help to ensure it is conducted in compliance with current laws.

Source: https://www.miamiherald.com/news/business/article219356035.html

Disclaimer Statement: All information presented is never intended as legal advice and is for information purposes only.

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Filed Under: background checks

Employment Trends as 2018 Comes to a Close

November 16, 2018 by screeningintel Leave a Comment

As the marketplace changes and evolves, the way companies conduct employment screening keeps changing as well. As 2018 winds down and 2019 begins, employers can expect the following employment trends in employment screening:

Employment Trends

Adjustments to Regulations Related to Ban the Box and Salary History

There has already been an increase in laws related to these two areas. Look for guidelines to be changed and refined further as legislation is fine-tuned and finalized. New laws related to ban the box and salary history could affect both the private and public sectors, so employers should stay connected with and aware of these employment trends and how new changes could affect their state.

In many cases, employers can’t pose a criminal history inquiry until a conditional job offer has been made. Partnering with a professional employment services can help take the guesswork out of staying in compliance with current guidelines.

Changes to Drug Screening Policies

As an increasing number of states legalize marijuana for both medical and recreational use, company policies related to drug screening will continue to change. Many businesses will no longer screen for evidence of its use; however, assessments for opiate abuse will still be in full effect. Many employers and government agencies are adding new drugs to their testing requirements, including numerous varieties of synthetic opiates.

Optimizing Smart, Mobile Technology

As technology advances, innovation in employment screening processes is an inevitable result. An increasing number of businesses are creating mobile interfaces that can be easily accessed by applicants on the go. These technology employment trends are expediting the screening, hiring and onboarding processes. Responsive apps and portals accessible through smartphones enhance the candidate experience. The result of these employment trends are more efficient and seamless processes for all involved.

AI (Artificial Intelligence) Employment Trends

The growth and expansion of artificial intelligence technology is impacting many areas of life, but it’s also having an effect on the HR world. Tools, technologies and algorithms are now assisting in applicant testing, employee performance management and recognition/rewards as well as background checks.

The Gig Economy

Advancements in technology and smartphone use have also facilitated the ability of workers to use their phones as a portal to connect with both employers and clients. Companies like Uber, Lyft and TaskRabbit allow for a more flexible way to work. Some established retailers are even getting on board. Employment screening trends are increasingly seeing background check companies assisting businesses in connecting with the very best workers for these innovative companies. Speed and agility will be key to screening success.

HRIS Integration

Communication and integration between ATS systems and screening platforms will continue to be optimized. This employment trend will allow employers to better streamline hiring workflows and eliminate manual processes. Background screening results can flow seamlessly and immediately to employer HRIS systems, expediting the entire process. The candidate experience will also become easier and more efficient.

Both technology and regulations related to employment screening continue to change and evolve. Partnering with a professional background and employment screening company can help businesses to stay on top of the latest employment trends and optimize their effects.

Source: https://www.businessinsider.com/places-where-salary-question-banned-us-2017-10
Source: http://www.latimes.com/business/la-fi-gig-economy-retail-jobs-20180504-story.html

Disclaimer Statement: All information presented is never intended as legal advice and is for information purposes only.

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Filed Under: employment background screening

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