While in some ways technology has made human interaction less personal, social media has connected the world as never before. Facebook, YouTube, Twitter, Instagram and LinkedIn allow for sharing and self-expression across a range of media and platforms. Employers are now using social media for recruitment and social media background screening – but it is not without potential legal hazards.

The main risks associated with using social media as a screening tool are issues with compliance. The Equal Employment Opportunity Commission (EEOC) and Fair Credit Reporting Act (FCRA) put forth strict rules and guidelines related to social media hiring and screening. Social media background screening should never be used in ways that violate the applicant’s rights. As with any type of screening procedure, candidates cannot be ruled out for reasons related to race, religion, gender, etc.

Other considerations for using social media background screening properly and mitigating risk include:

Inform the Applicant and get consent. Candidates should be informed if this (and any) type of screening will be used in the hiring decision.

Stay Focused. The employer should only search for information that is relevant to their potential effectiveness or fit as a new hire in the company.

Public Profiles Only. Employers should only look at already-public profiles. They should not ask for passwords or to be “friended” to gain access to the applicant’s private groups or accounts.

Conduct this Screening Late in the Process. Ideally, social media background screening should not be used as a primary consideration. It should be conducted as late in the process as possible.

Consistency. Employers should use the same screening procedures and standards with every applicant. No one should be given special treatment or assessed with more difficult standards than anyone else. Consistency in the screening process for all workers is one of the most important aspects of compliant employment background screening.

Rewards and Benefits of Social Media Background Screening

The benefits of effective social media background screening include:

Networking. Employers can determine if the applicant shares contacts with the business and its current staff.

Skills and Experience. To some extent, social media background screening can be used to verify information given on the application or resume.

Placement. Looking at an applicant’s social media postings can help companies with placing them in the ideal role.

Corporate Culture. Getting to know an applicant via their online presence can help with determining if they will be a fit within the organization’s atmosphere and environment.

There are definite rewards associated with social media background screening, but there can also be compliance issues if it is conducted incorrectly. Employers should take steps to mitigate these risks. Using a professional background screening company can help with maximizing the benefits while minimizing risk.

Source: https://hiring.monster.com/hr/hr-best-practices/recruiting-hiring-advice/acquiring-job-candidates/social-media-recruiting-guidelines.aspx

Disclaimer Statement: All information presented is never intended as legal advice and is for information purposes only.

Background screening for potential new hires is an essential component of the modern recruiting process and hiring process. However, there are critical standards companies must adhere to, including those overseen by the Fair Credit Reporting Act.

Whenever a consumer report is used in making hiring decisions, employers must stay in compliance with Fair Credit Reporting Act (FCRA) parameters. Whether these searches are conducted in-house or outsourced to a third party employment background screening company or consumer reporting agency, the process must be done legally.

The most common types of employment background checks (also referred to as “consumer reports”) are criminal records checks and credit reports. There are specific steps to follow before conducting this type of background check or taking an “adverse” action as a result of the information gathered through the report.

The Fair Credit Reporting Act includes the following important items:

Disclosure

The applicant must be informed about the background check and that decisions related to their application for employment will be made based upon its results. This permission must be obtained using a stand-alone document, and not as a section on the job application.

Certification

If outsourcing the credit or criminal background checks to a third party, businesses must certify that permission from the applicant was obtained. Notification of compliance must include:

• The candidate or employee was informed that a check would be conducted.
• Permission was granted by this party.
• The employer adhered to all Fair Credit Reporting Act requirements.
• The information will not be misused or directed in ways that discriminate against the applicant or worker.
• All state and federal laws will be adhered to in every step of the process.

Before Employers Take Adverse Action

An “adverse action” refers to the rejection of a job application, giving a demotion, denying a promotion, terminating a worker, or any other action that detracts from an individual’s employment status. Before doing so, employers must:

• Provide the affected party with a notice that includes a copy of the background check report.
• Provide the document “A Summary of Your Rights Under the Fair Credit Reporting Act.”
• Providing these documents allows the applicant or worker to review the background check report and let employers know if there are any errors on it.

After An Adverse Action Is Taken

Employers who implement an adverse action following the steps above must also let the individual know this action will be taken. This notice can be given in writing, orally or electronically. An adverse action notice informs the affected parties about their rights and allows them to correct inaccurate information. This notice should include:

• Name, address, and phone number of the agency that supplied the report.
• Verification that the agency supplying the report did not recommend any unfavorable action.
• Notice that the recipient has a right under the Fair Credit Reporting Act to dispute the report findings and receive an additional free report by request within 60 days.

Pre-employment screening and employment background checks are a vital part of successful recruiting and hiring. Employers should be aware of these key elements of the Fair Credit Reporting Act to ensure they conduct these processes in full compliance with the law.

 Disclaimer Statement: All information presented is never intended as legal advice and is for information purposes only.

For most companies, employees are their most precious and valuable resource. Finding and connecting with the best workers available in the talent pool is an ongoing concern.  Hiring managers should keep an eye out for these 6 background screening red flags to avoid poor hiring decisions and problem employees.

Here are some of the most telling background screening red flags to look for when screening potential new hires:

1. Erratic Work History

Gaps and inconsistencies in work history is often a major background screening red flag and should not be taken lightly. Past behavior is usually a predictor of future behavior. As an employer it is important to pay attention to the entries on applicant resumes. Multiple career changes and being fired from one or more jobs may be items of concern.

2. Lack of Eye Contact, Poor Body Language During the Interview

Not engaging or being evasive during the interview can display some background screening red flags and indicate confidence problems or dishonesty. Both issues can make for a problematic employee that drains resources and lowers company morale. Rambling during the interview questions, arriving unprepared, using slang, being too boastful about past accomplishments and having an unkempt appearance are also interview red flags.

3. Gossiping Or Speaking Negatively of Former Employers

Making disparaging remarks about former employers may raise some background screening red flags and is a potential sign that the candidate lacks respect and loyalty to those who have given them opportunities in the past. While in some cases their assessment may be valid, it is unprofessional to “vent” about former bosses or colleagues during the interview or employment screening process.

4. Making Demands

If an applicant attempts to add conditions to their employment right out of the gate, this is a definite background screening red flag. As a new hire, they are subject to the terms set by the employer and should understand that they must prove themselves before additional benefits are added.

5. Giving Clipped Answers and Not Asking Questions

At the other end of the spectrum are employees who give short answers to interview questions and don’t share much of themselves. This could indicate deception. Those who do not have questions during or at the end of the interview are likely not very engaged with the company and may not be ideal choices as staff members. Not asking questions can indicate a lack of ambition or lack of understanding of their potential role in the company.

6. Background Check Problems

Checking into an applicant’s background and avoiding background screening red flags involves verifying resume items, talking with employers and listed references, and conducting a pre-employment background search and other background checks. While some of these items can be addressed in-house, employers should strongly consider using a professional employment screening service to take care of criminal and financial background screening. This will help to ensure this screening is conducted thoroughly and in compliance with state and national laws.

The recruiting, interviewing, screening and onboarding process is crucial to the success of all businesses with employees. Hiring managers should keep an eye out for these six background screening red flags to avoid poor hiring decisions and problem employees down the road.

Source: https://hiring.monster.com/hr/hr-best-practices/small-business/conducting-an-interview/employer-interviewing-skills.aspx

Disclaimer Statement: All information presented is never intended as legal advice and is for information purposes only.

Employees are the most important asset of businesses both large and small. Attracting and recruiting top talent is essential to company success both now and in the long term. Creating an ideal background screening protocol early can assist new businesses with finding the best candidates for every position.

Here are some of the most important components to include in an ideal background screening:

1. Recruitment

The specifics of this step will vary depending upon the industry and should involve practices targeted to finding top talent. An active presence on LinkedIn can help, as can workplace/corporate culture marketing on other social media outlets. Networking, industry events and headhunting agencies can also assist with recruitment.

2. Resume Screening

Employers should decide early on to follow up and check all items listed on candidate resumes. Over half of all job applicants admit to lying or exaggerating items on resumes and job applications. The most common fabrications are related to employment history and education.

3. Interview Screening

The job interview is a core component for ideal background screening. Interview processes and questions should be carefully chosen and crafted. Include questions that expose the true character of the individual to ensure they will be a fit for the team.

4. Professional Reference Verification

Verifying and talking with the professional references given by applicants can offer valuable insights into their work history and character attributes.

5. Criminal Background Screening

A criminal background check allows employers to screen for criminal activity and violent behavior in an applicant’s past. They can then avoid hiring these individuals and help to keep the workplace safe and productive. The ideal background screening service will assist with this type of screening to help improve workplace safety.

6. Social Media Screening

An increasing number of employers are examining applicants’ social media accounts during the screening process. Posts can divulge information about an individual’s character and value system.

7. Credit Check

For jobs requiring contact with company finances, sensitive data and the personal information of staff members, it is advisable to perform a credit check. This should be included with ideal background screening packages.

8. Testing

Written tests can be an important component of ideal background screening for many positions. Practical exams involving individual or group tasks can also determine the applicant’s skill level, qualifications and ability to work well with a team.

Once an applicant has passed or done well in these areas, it’s time to make a final decision. Are they skilled and qualified in the ways that matter most? Will they be a fit with the rest of the team? Business owners and hiring managers should use their gut and intuition when making their final decision. Once the employee is hired, an established onboarding and employee training process should be engaged.

Source: https://www.shrm.org/hr-today/news/hr-magazine/Pages/0914-social-media-hiring.aspx

Source: https://www.forbes.com/sites/onmarketing/2014/04/07/culture-as-competitive-advantage-for-marketers/

Disclaimer Statement: All information presented is never intended as legal advice and is for information purposes only.

According to a survey carried out by the Society for Human Resources Management, about 69% of organizations conduct a criminal pre-employment background search on their potential employees. Though this may help in finding criminal records, it goes a long way in assisting the employer in knowing whether the applicants are proficient and competent for the positions they are applying for. Some organizations carry out their own background checks for any of the following reasons:

• To fulfill state legislation that requires them to do so and therefore avoid legal liabilities
• Lack of knowledge or enough resources to hire an independent firm to do it for them
• They have the resources and knowledgeable manpower to perform their own pre-employment background search.

Outsourcing the pre-employment background search is however imperative as most of these screening firms have a criminal database search and court researchers to access any county in the USA to pull county criminal checks to ensure information accuracy.

Here are the top 5 reasons you should perform a pre-employment background search:

It lowers employee turnover

The hiring of employees is a tedious and time-consuming process not to mention that it is risky. Accurate evaluation of potential employees based on the resumes they submit and consequent interviews is a gamble. Some screening firms offer tests to candidates that are tailored to the company’s specific needs. These evaluate aptitude and skills for the specific job. By providing additional information on the employee, a pre-employment background search helps ensure a good hire.

It highlights past violations that might hamper the employee’s performance

Credit history and driving records are not indicated on resumes and candidates might be unwilling to willingly divulge such information. Though these may not affect every employee, this information is absolutely relevant if the candidate will be handling money or driving.

It gives a clear perspective of the applicant

Any job hunter goes out of their way to charm the interviewer by being professional and friendly. In most cases, this extends to the resume with candidates excluding certain jobs or adding others so that they are deemed fit for the position they are applying for. Screening cuts through this façade and aids in deciding in whether this person is fit to hire.

Helps uphold workplace balance

New employees can destabilize the existing workforce if they are unable to blend in and work as a team or have poor work ethics. A comprehensive pre-employment screening can help determine the right candidate.

It saves resources

Hiring is a long, expensive and stressful process. Pre-employment screening saves time and money.  Employers with a huge number of applicants can speed up the interviewing process. For all these reasons, employers should hire pre-employment screening firms to conduct their background checks.

Disclaimer Statement: All information presented is never intended as legal advice and is for information purposes only.